Shipping Policy for taffy tales.in

Thank you for choosing taffy tales.in for your pet furniture needs. We are committed to ensuring a smooth and timely delivery experience for our valued customers. Please read our shipping policy carefully to understand the details of our shipping process.

*1. Location and Shipping Days:*
– We are located in Mumbai, Maharashtra, India.
– The shipping days for your order will depend on the courier service we use. We aim to deliver your products as quickly as possible.
– For normal products, delivery typically takes between 7 to 10 days.

*2. Local Area Delivery:*
– If you are located in Mumbai, Thane, Vashi, Panvel, or Virar, you can expect your order to be delivered within 2 to 3 days.

*3. Pre-Order Items (Cat Tree, Hammock or any customised product):*
– Please note that Cat Tree & Hammock products are in the pre-order category.
– These items will take approximately 20 to 25 days to dispatch from our warehouse after you place your order.

*4. Tracking Information:*
– Once your order has been dispatched from our warehouse, we will provide you with tracking details via email.
– You can use this tracking information to monitor the status and location of your shipment.

*5. Shipping Charges:*
– Shipping charges will apply as per location and distance.
– Return-replace product charges will paid by the customer*

*6. Multiple Items in One Order:*
– If your order contains both normal products and pre-order items, we will ship the available items separately and then ship the pre-order items once they are ready.

*7. Customer Support:*
– If you have any questions or concerns about your order’s shipping status, feel free to reach out to our customer support team at taffytales369@gmail.com

We strive to provide the best service possible and ensure your pet furniture reaches you in excellent condition. Thank you for choosing taffy tales.in for your pet furniture needs.

Please note that this shipping policy is subject to change, and any updates will be reflected on our website.